Chat service with a simple, friendly and agile interface.
Business rules and information validation on the front end.
Responsive web solution.
Easy-to-use front end.
Ease of overseeing the agent’s work.
Our chat works with Portuguese, English and Spanish languages.
Wide variety of online reports.
More than one chat per operator.
Predefined messages: questions and answers.
Dashboard – Actual time of calls in progress, in queues etc.
It allows you to send and receive files during the call. Script of service for the operator. Automatic scrolling of the message on the operator’s front end. Multi-platform WEB version: Firefox, Chrome, IE and Edge.
Create service groups.
Associate campaign with service group.
Integrated with other Ayty solutions such as CRM, Live, DS, IpBX and GP.