Make your company’s Customer Service Center work more easily, with more quality and management of the workflow and follow-up processes.
All information is centralized on our Ayty CRM CSC Web Portal, with easy access for you and your team.
Front end that is easy to handle. Business rules and information validation on the front end.
Web and desktop solution.
Ease of overseeing the agent’s performance. Possibility of creating campaigns with various breaks and strategies.
Wide variety of online reports.
Create service groups. Associate campaign with service groups.
It enables you to work with shared calendars. Quick access to service log. Task assignments, follow-up, SLA control and record of when alarms go off.